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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of nicole boone

nicole boone

February 26, 2025

5  out of  5
rating by nicole boone
"Today and yesterday I had the pleasure of dealing with Derek he was awesome saved me money and helped me around all the loops of dealing with auto insurance love dealing with such nice people!"
We responded:
"Thank you so much for the kind comments. We are so happy Derek could help you with your auto insurance. We take great pride in our customer service and we appreciate you!"
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Jaquita Evans

February 25, 2025

5  out of  5
rating by Jaquita Evans
"I like Derek from State farm! That's my Jake!! He has a beautiful personality and helped us with our auto and renters insurance! Thank you all!"
We responded:
"Thank you so much for the 5 star review. We appreciate you Jaquita and we are so glad Derek could help you with your auto and renters insurance. "
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Claudia Padron Lopez

February 20, 2025

5  out of  5
rating by Claudia Padron Lopez
"Si busca contratar un seguro de casa o de auto, en este oficina y con este equipo de trabajo encontrarás una excelente experiencia . Seguramente el servicio que ellos ofrecen es lo que estás buscando ya que te explican todo el proceso y lo beneficios que traen consigo elegir esta excelente aseguradora . Los súper recomiendo, salí con todas mis dudas y necesidades resueltas ."
We responded:
"Claudia thank you so much for the 5 star review!! We are happy that you trust us with your home and auto insurance. We work very hard to make sure each person understands their policies. We appreciate you! "
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Stephanie Weatherholt

January 28, 2025

5  out of  5
rating by Stephanie Weatherholt
"Got back to me quick with quotes and questions I had about policies! I would definitely recommend to friends!"
We responded:
"Thank you so much for the 5 star review! Jansen loved working with you on your auto, home and umbrella policies. There is never a bad question, we are here to help! "
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Nivia Griffin

January 27, 2025

5  out of  5
rating by Nivia Griffin
"Chris was recommended to me through a friend and I’m so glad because she steered us right! Appreciate all the work Chris put into making sure we had the right policy to suit our family best. I had about a billion questions and Chris took the time to answer each one for me while navigating through my at times, eccentric personality!"
We responded:
"Nivia, thank you so for your 5 star review. We are so happy we could help you with your home, cars, and atv insurance. We are here to help and you always make us smile. "
Profile photo of Kenia Garcia

Kenia Garcia

January 25, 2025

5  out of  5
rating by Kenia Garcia
"I want to recognize this office for the amazing and hard work the agents are doing, especially Sausam. She helped my Spanish speaking father with his car insurance he was over the moon with the service he was given. It's very nice to know that there is someone who is able to help him who also speaks the same language, so now I don't have to call for him anymore. Thank you Sausam for making my life easier!"
We responded:
"Kenia this review means so much to us!! Sausam works so hard to help everyone especially our Spanish speaking customers. Your kind words validate everything we try to do daily. We are so happy we could help your father with his car insurance."
Profile photo of Rolando Segurola

Rolando Segurola

January 23, 2025

5  out of  5
rating by Rolando Segurola
"Excelente servicio y comunicación por parte de Sausam, recomiendo esta oficina y el agente Chris Bauer."
We responded:
"Sausam takes great care of all her policyholders and prospects. We appreciate your 5 star review, your kindness is noticed."
Profile photo of Leider Escalante

Leider Escalante

January 23, 2025

5  out of  5
rating by Leider Escalante
"Muy buena atención y sobre todo buenos precios, se lo recomiendo a todos."
We responded:
"We were so happy we could help with your auto and supplemental health insurance. We really appreciate your 5 star review!"
Profile photo of Randol Parra

Randol Parra

January 20, 2025

5  out of  5
rating by Randol Parra
"Gracias State Farm por su acogida. Me siento satisfecho de haber encontrado la aseguradora correcta. Gran equipo Chris Bauer & Sausam."
We responded:
"Sausam gives great service as does our entire team. We greatly appreciate your five star review for your auto insurance needs. "
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Picas Sound (Free Music)

January 20, 2025

5  out of  5
rating by Picas Sound (Free Music)
"Me siento muy satisfecho del servicio de State Farm, tiene un equipo dedicado al verdadero objetivo de la póliza (tu seguridad). Económico, Seguro y Eficiente."
We responded:
"Thank you so much for the five star review. We take great pride in our service. We want what is best for each persons needs."
Profile photo of Edel Solano

Edel Solano

January 10, 2025

5  out of  5
rating by Edel Solano
"Exelente atencion y precios los recomiendo ...."
We responded:
"Edel thank you so much for the kind words and the 5 star review. Sausam was very happy to help you with your auto and supplemental health insurance. "
Profile photo of Yuliet Rodríguez

Yuliet Rodríguez

December 16, 2024

5  out of  5
rating by Yuliet Rodríguez
"100% Recomendados,excelente servicio y atención al cliente."
We responded:
"Yuliet thank you so much for the five star review. We take great pride in our customer service. We are so happy we could help you with your car insurance. "
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Cheryl Dunn

October 26, 2024

5  out of  5
rating by Cheryl Dunn
"Chris actually made having to get insurance pleasant. Very helpful and ready to help. Glad I switched to his agency."
We responded:
"Ms. Dunn thank you so much for the 5 star review!! We were happy to help you all with your auto and condo insurance. "
Profile photo of Lynn Hamilton

Lynn Hamilton

October 24, 2024

5  out of  5
rating by Lynn Hamilton
"So, buying insurance is painful because I hate spending money. But there's no doubt that it's necessary. Chris made it as pleasant as possible while navigating our quirky personalities with good humor. He's a great all-around guy."
We responded:
"Lynn thank you for your review! We were happy to help you with your home, rental, umbrella and auto insurance. You all were a ton of fun!!! "
Profile photo of Rosa Amelia Roibal Perez

Rosa Amelia Roibal Perez

October 19, 2024

5  out of  5
rating by Rosa Amelia Roibal Perez
"Una atención muy rápida y eficiente. La muchacha que me atendió, que es la que habla español, es muy atenta y amable además de muy profesional"
We responded:
"Rosa thank you so much for your 5 star review. Sausam was happy to help you with your auto insurance."
Profile photo of Sol Zambrano

Sol Zambrano

October 17, 2024

5  out of  5
rating by Sol Zambrano
"Buenas tardes esta compañia me ha dado un seguro para mis vehículos con precios únicos en el mercado..la seriedad y celeridad de hacer las cosas en especial a la agente de seguros Sausan su atencion es excelente persona con mucha capacidad para manejar esta rama de seguros fue una de las cosas que me gusto y la responsabilidad a la hora de asegurar tu vehiculo recomendaría esta aseguradora sin duda alguna a cualquier persona gracias..."
We responded:
"Sol thank you so much for your 5 star review. Sausam was very happy that she could help you with your auto insurance and other insurance needs. "
Profile photo of Alexis Ojeda Oropesa

Alexis Ojeda Oropesa

September 24, 2024

5  out of  5
rating by Alexis Ojeda Oropesa
"Buena atención y un excelente servicio"
We responded:
"Alexis thank you for your review. We were happy to help you with your auto insurance and supplemental health insurance."
Profile photo of Arturo Sanchez

Arturo Sanchez

September 5, 2024

5  out of  5
rating by Arturo Sanchez
"Muy complacido con su servicios y precios. Los mejores"
We responded:
"Arturo thank you for the review!! We are very happy we could help you with your auto and supplemental health insurance. Sausam works very hard to personally help everyone. "
Profile photo of Yisel Pupo

Yisel Pupo

August 21, 2024

5  out of  5
rating by Yisel Pupo
"I'd like to express my gratitude to Sausam for her outstanding efforts in finding us rental property insurance. As a result, we are now members of the Bauer family. They provide excellent service, and I can confidently recommend them to others. 👏"
We responded:
"Yisel, thank you for the 5 star review but more importantly for your comments. Sausam works very hard to help all customers with their insurance such as your rental property. She cares about all of our policyholders."
Profile photo of Ginger Edwards

Ginger Edwards

August 21, 2024

5  out of  5
rating by Ginger Edwards
"Very friendly! Very easy process! Saved me an amazing amount on Home Owners and Auto bundle. Highly recommend!"
We responded:
"Ginger thank you so much for the 5 star review. We were so happy we could save you so much money on your auto and home insurance. "
Profile photo of Frank Yoikel Castillo Ramirez

Frank Yoikel Castillo Ramirez

August 15, 2024

5  out of  5
rating by Frank Yoikel Castillo Ramirez
"Mi experiencia con State Farm ha sido genial..exelentes cuotas, exelente servicio..todo muy bien esplicado..dudas muy bien aclaradas...sin dudas d las mejores atenciones y cotisaciones q he recivido..muchas gracias por su ayuda y su tiempo"
We responded:
"Gracias a usted por elegirnos y formar parte de la familia de State Farm,un placer ayudarle a usted y a todo el que lo que necesite "
Profile photo of Juan Alberto Céspedes Zamora

Juan Alberto Céspedes Zamora

August 14, 2024

5  out of  5
rating by Juan Alberto Céspedes Zamora
"Realmente quiciera,felicitar ha esta compañía de seguro,especificando el trabajo realizado por mi agente sausan,ya que es muy atenta,y ayuda a sus clientes capacitandolos,orientandonos para un mejor entendimiento y desarrollo con la poliza,y exorto a todos a que obtengan un seguro con esta compañia,muchas gracias oír el trabajo realizado."
We responded:
"Gracias a ti Juan por ser parte de nuestro equipo, estamos aqui para ayudarle a usted y a todo el que lo necesite."
Profile photo of yanelis Rojas Periche

yanelis Rojas Periche

August 2, 2024

5  out of  5
rating by yanelis Rojas Periche
"This place is amazing! Recommended 100%, Sausam and Tonya super nice ."
We responded:
"Thank you so very much for the 5 star review. We are happy Sausam and Tonya could help you with your home insurance!"
Profile photo of Yuri Escobar

Yuri Escobar

July 26, 2024

5  out of  5
rating by Yuri Escobar
"Excelente atención y buen servicio al cliente, 100% recomendado"
We responded:
"Yuri, thank you so much for the 5 star review. We were happy to help you with your auto and home insurance. Gracias Yuri por su opinion de 5 Estrella .Estamos feliz de ayudarlo con su seguro de carro y casa."
Profile photo of Milagros Pino Ricano

Milagros Pino Ricano

July 19, 2024

5  out of  5
rating by Milagros Pino Ricano
"Thank you very much to agent Sausam for her attention and solving my problem"
We responded:
"Milagros, thank you so much for your review. Sausam does a great job helping Spanish and English speakers with their auto, home and life insurance!"