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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cindy surber

June 26, 2025

5  out of  5
rating by cindy surber
"man Chris is the best, always there any day any time! i can email or call and i get a response immediately, good rates, the best customer service!! the absolute BEST!!!"
We responded:
"Thank you so much Mrs. Surber! We all try hard to provide great customer service and we are happy that we can help you with your auto insurance! "
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Janet Acton

June 25, 2025

5  out of  5
rating by Janet Acton
"Chris Bauer, has been my agent for several years....he has never failed to address my concerns....quality"
We responded:
"Ms. Acton we really appreciate you, your comments and the 5 star review. We are happy to help you with all your auto, home and life insurance questions."
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Yaritza Dumas

June 20, 2025

5  out of  5
rating by Yaritza Dumas
"La mejor oficina para obtener su seguro de auto y renta,100%recomendado y excelente atención al cliente con Sausam y Roselyn."
We responded:
"Thank you so much for the 5 star review!! We are very happy that Sausam and Rosy could help you with your auto and renters insurance!!! We appreciate you!"
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Mary Ann Bond

June 20, 2025

5  out of  5
rating by Mary Ann Bond
"Derek was easy to work with and he was very detailed in his analysis of my insurance plan. I love working with someone like Derek who is local and easy to get a hold of when I have questions."
We responded:
"Thank you so much for the 5 star Google review! Derek works hard to help everyone get the best plan to fit their needs. We are happy that he could help you with your auto and home insurance."
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Stephen Ferrell

June 17, 2025

5  out of  5
rating by Stephen Ferrell
"I recommend anyone looking for good honest insurance agents to do business with them. My insurance agent name was Derek he helped me get a great quote and made the process smooth. 5 star customer service Indeed. Thank you for everything..."
We responded:
"Thank you so much for the review and the 5 stars. Derek works hard to help everyone and we are very happy we could help you with your auto and home insurance."
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Anthony Summers

June 17, 2025

5  out of  5
rating by Anthony Summers
"My wife and I recently dealt with Derek Woodmore. His knowledge, follow up, and professionalism were absolutely amazing! Derek found us the best policy with more coverage for less money. We are excited to be Derek’s client and will be referring others to him!"
We responded:
"Derek was very happy to help you and your wife with your homeowners and auto insurance. He takes great pride in his work and we appreciate your comments. Many thanks for the five star review!"
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Olivia Paulsen

June 13, 2025

5  out of  5
rating by Olivia Paulsen
"I had a great experience! The staff was friendly, knowledgeable, and took the time to explain everything clearly. They made the process of getting insurance simple and stress-free. I highly recommend Chris Bauer and his team!"
We responded:
"Thank you so much for the review! We are very happy that we made getting your auto insurance simple and stress free. We appreciate you!"
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Heather Paulsen

June 12, 2025

5  out of  5
rating by Heather Paulsen
"Chris and his staff are wonderful to work with. Someone is always able to answer my questions and are eager to help."
We responded:
"Olivia thank you so much for the 5 star review! We take great pride in our customer service and we are happy to help you with all your insurance needs."
Profile photo of Elizabet Verona

Elizabet Verona

June 12, 2025

5  out of  5
rating by Elizabet Verona
"Servicio de excelente calidad,lo super recomiendo"
We responded:
"Elizabeth thank you for the review! Sausam and Rosy were very happy to help you with your auto insurance and we are glad you had great customer service."
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OLAISI Alfonso

June 6, 2025

5  out of  5
rating by OLAISI Alfonso
"Excelente trato a los clientes"
We responded:
"Thank you so much for the 5 star Google review!! Sausam was very happy she could help you with your auto and home insurance as well as saving you money. We appreciate you!"
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Yamilka Sosa

June 5, 2025

5  out of  5
rating by Yamilka Sosa
"Excelente trato al cliente los recomiendo son los mejores ❤️"
We responded:
"Tamika thank you so much for the 5 star review. Sausam and Rosy work very hard to help all of our Spanish speaking policyholders. We appreciate you!"
Profile photo of Hope Summers

Hope Summers

June 4, 2025

5  out of  5
rating by Hope Summers
"I’ve worked with Chris Bauer State Farm for years now and I have really enjoyed my experience! They are incredibly helpful and efficient. I really like their new location on Frankfort Avenue. Would recommend!"
We responded:
"Thank you much for the 5 star review!! We were glad we could help you with your auto insurance and thank you for enjoying our new location on Frankfort Avenue "
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Guillermo Pulido

June 4, 2025

5  out of  5
rating by Guillermo Pulido
"Jansen was really helpful and professional."
We responded:
"Guillermo thank you for the 5 star review. Jansen was very happy to help you with your auto and home insurance. She really works hard to take care of people. "
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Tyresha Brown

June 4, 2025

5  out of  5
rating by Tyresha Brown
"Highly recommend State Farm! I spoke with an agent named Derek he was very friendly and helpful. I couldn’t thank him enough for making sure he got me the best insurance coverage that was very affordable. Thank you all your the best!"
We responded:
"Thank you so much for the 5 star review! Derek works hard to help people get the right insurance. We are glad he could help you with your auto and renters insurance. We appreciate you. "
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Vonda Woodmore

May 30, 2025

5  out of  5
rating by Vonda Woodmore
"Thank you Chris and Derek! The package you put together for us, saved us a considerable amount of money."
We responded:
"Mrs Woodmore, thank you so much for the review. Derek was happy to help you with your auto, home, umbrella and personal article policies. He loves to help people!"
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Leslie Beasley

May 29, 2025

5  out of  5
rating by Leslie Beasley
"Ray is always super helpful, and the new office on Frankfort Ave is awesome!"
We responded:
"Thank you so much Leslie. We are so happy Ray could help you with your insurance needs. We too are very pleased with our new location on Frankfort Avenue."
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rosy _479

May 28, 2025

5  out of  5
rating by rosy _479
"El servicio en la oficina de Chris Bauer es excelente. Las trabajadoras que hablan español an sido muy buenas y me han ayudado mucho encontrando un precio bueno para el seguro de auto. Estoy emocionada para la oficina nueva, se parece estar en una zona tranquila."
We responded:
"Rosy thank you so much for your 5 star review!! We appreciate your comments on location of the new office and we are very happy Sausam could help you with your insurance needs in Spanish. "
Profile photo of Paige Nalley

Paige Nalley

May 28, 2025

5  out of  5
rating by Paige Nalley
"So happy the office is moving to Frankfort Ave! So much more convenient! Ray and Chris are the best!"
We responded:
"Thank you so much for the five star review!! We are happy Ray could help you with your insurance needs and we are pleased with our new location as well."
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Ivy Steward

May 19, 2025

5  out of  5
rating by Ivy Steward
"I’ve dealt with an agent by the name of Derek Woodmore. He was so polite and helpful. I called to get a quote and had a reasonable policy within a couple hours. Thanks so much. I would recommend this agent to friends and family."
We responded:
"Ivy we really appreciate your comments and 5 star review. Derek was very happy to help you with your auto insurance and looks forward to working with you more. "
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Carolyn Best

April 25, 2025

5  out of  5
rating by Carolyn Best
"If you need insurance, these are the folks to chat with! Derek and Travis are the "go to guys",they know it all. I highly recommend"
We responded:
"Thank you so much for the 5 star review. Derek/Travis works hard to make sure everyone clearly understands their auto and home insurance."
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Star Ali

April 18, 2025

5  out of  5
rating by Star Ali
"I tried with many auto insurance, this is the best quote I received I just saved $52 a month."
We responded:
"We are very happy we could give you great auto insurance and save you money at the same time! We appreciate you and your 5 star review."
Profile photo of Josué Noguera

Josué Noguera

April 9, 2025

5  out of  5
rating by Josué Noguera
"Great customer service,Sausam is super kind.I really recommend Chris Bauer office."
We responded:
"Josue’ thank you so much for the 5 star review!! Sausam is pork’s hard to get everyone set up with the best auto insurance. She works very hard to be kind to all."
Profile photo of Margaret Ugarte

Margaret Ugarte

April 9, 2025

5  out of  5
rating by Margaret Ugarte
"One of the best experiences I’ve ever had. Derek Woodmore my Account Mgr. is a delightful young man who is professional, respectful, so very helpful, and knowledgeable!! He is an asset to this company. With his help I’m saving over $1000/yr in insurance. So easy to switch my insurance, wish I had done it sooner. Thanks Derek!!!"
We responded:
"We are so happy we could help you get the right insurance coverage for your auto and home as well as save you much money. Derek works hard to help, educate and treat everyone like family. Thank you so much for the five star review."
Profile photo of Quan Campbell

Quan Campbell

March 26, 2025

5  out of  5
rating by Quan Campbell
"Great customer service, Chris was very helpful and found ways to help out my situation and made my experience getting insurance so much easier than other companies very thankful"
We responded:
"Quan thank you so much for the 5 star review!! Ray was very happy to help you with your auto and health supplement to protect you and your family. He strives to give 5 star service."
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Yanisbel

March 9, 2025

5  out of  5
rating by Yanisbel
"I’m so happy this office has a Spanish speaker agent! My huge thanks to Sausan, she helped me with car insurance, she explained everything in such a clear way that I did not have any questions at the end. Thank you!"
We responded:
"Yanisbel, thank you so much for the 5 Star review!! Sausam loves to help all but especially Spanish speakers. We are glad she could help you with your auto insurance and took all the time necessary to explain all coverages and benefits of the policy."