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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryn Free

December 6, 2025

5  out of  5
rating by Bryn Free
"Hello folks. Staff here at Chris Bauer State Farm were patient, courteous, knowledgeable, and friendly while I transferred my automobile policies from another company. Jansen was top quality in her assistance to help us transfer smoothly. Great job! Many Thanks..."
We responded:
"Bryn we appreciate your kind comments. Jansen was happy to help you with your auto insurance and looks forward to continuing to help you and your family. We appreciate you!"
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Erkin Abd

December 4, 2025

5  out of  5
rating by Erkin Abd
"I purchased car insurance from State Farm. Huge thanks to Ray for helping me choose the right policy and offering a great price. He is very friendly and professional. I’m happy to work with State Farm. Five stars!"
We responded:
"Thank you so much for the kind comments on Ray and the 5 star review! Ray was happy he could help you with your auto and renters insurance. We appreciate you!"
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The Last Black Saiyan 1992

December 4, 2025

5  out of  5
rating by The Last Black Saiyan 1992
"Ray at Chris Bauer State Farm is absolutely amazing! I just switched car insurance companies because I was paying an arm and leg. Maybe even a foot too lol but he was extremely helpful and very friendly and very knowledgeable of his profession. He made the process very easy and I HIGHLY RECOMMEND him to anybody looking to get new affordable car insurance or change companies. He deserves more than 5 stars! THANK YOU RAY!!!!"
We responded:
"Hakeem, thank you so much for the kind comments about Ray and our office. We are glad Ray could help you with your auto insurance. We appreciate you and the 5 star review!"
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PJ Thompson

December 3, 2025

5  out of  5
rating by PJ Thompson
"I chose the Chris Bauer insurance agency because Chris listened to what my needs were. He delivered what I asked for. He was not pushy nor did he call me repeatedly. We worked together for about 3 months and he earned my business. Thank Chris and team."
We responded:
"Paul thank you so much for the 5 star review. I am happy we could help you with your auto and home insurance. I appreciate your kind comments, we do work hard for everyone."
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Mike Brady

December 3, 2025

5  out of  5
rating by Mike Brady
"Chris is rock solid agent and even better person. Does what he says and says what he does. Don’t overthink it, just use his services. Recently switched more business his direction and he saved me money in a time when former provider was upping my costs even though I’d been with them for 30 years."
We responded:
"Thanks, Mike! We appreciate you trusting us with protecting the live of your grandchildren! Life insurance is a gift that is so valuable!"
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Nimia Izquierdo

December 3, 2025

5  out of  5
rating by Nimia Izquierdo
"Excelente trabajo el de la agente sausam"
We responded:
"Nimia, thank you so much for the 5 star review. We are glad Sausam could help you with your motorcycle insurance. We appreciate you!"
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Steve W

November 19, 2025

5  out of  5
rating by Steve W
"I've had my car insurance through Chris Bauer's State Farm agency for several years now. No other group has matched his services or rates. He truly cares about his clients."
We responded:
"Steve, thank you so much for your kind words and the 5 star review. We truly do care about people. We appreciate you!"
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Dairy Trolla

November 18, 2025

5  out of  5
rating by Dairy Trolla
"Amazing staff and the lowest prices all over Kentucky. Sausam and Rosy are the best!!!"
We responded:
"Thank you so much for the 5 star review. Sausam and Rosy were so happy they could help you with your auto and renters insurance at a price that made a difference. "
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T Frank Bayens

November 14, 2025

5  out of  5
rating by T Frank Bayens
"I have been with State Farm for many years, they have always been courteous and friendly as well as competent. At Chris Bauer’s office, both Jansen and Ray have help me with my policies. Ray did an extensive review of my current status and assist with updates and was top notch. Thanks to the team at Chris Bauers Stste Farm office"
We responded:
"Jansen and Ray love to help people and we greatly appreciate your kind comments. Thank you so much for the five star review. "
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Mark Martin

November 14, 2025

5  out of  5
rating by Mark Martin
"Chris Bauer was really a huge help. He was thorough and communicated everything in a very clear manner. Very helpful."
We responded:
"Thank you so much for the kind words. Happy we could help you with your auto and life insurance. We appreciate you!!"
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Joseph Wheatley

November 6, 2025

5  out of  5
rating by Joseph Wheatley
"Being an 18 year old getting his first insurance with nobody to help lower it Ray was a blessing. On top of helping me save hundreds he was a nice guy to talk to and was beyond understanding. Amazing company with super friendly people to talk to."
We responded:
"Joseph, thank you so much for the kind comments about Ray. He loves helping people and was glad he could help you with your auto insurance. We appreciate you!"
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Christopher Norman

November 6, 2025

5  out of  5
rating by Christopher Norman
"This State Farm office was so great, we called and were able to quickly set up an appointment. Jansen (our agent) was so kind and very straightforward with the cost of plans. She made sure to get us the discounts we needed and made the insurance plans affordable."
We responded:
"Thank you so much for the 5 star review!! Jansen loves helping people and was glad she could help you with your auto and renters insurance."
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Amanda Lucas

October 28, 2025

5  out of  5
rating by Amanda Lucas
"Ray was awesome!!!! Helped my family and I save around 300 dollars a month...Love that he always answers my text or calls immediately...highly recommend.."
We responded:
"Amanda thank you so much for the 5 star review!! Ray is always happy to help everyone with their insurance. He was happy he could help you save money on your auto insurance. "
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Gilbert Johnson

October 25, 2025

5  out of  5
rating by Gilbert Johnson
"Ray is a great agent"
We responded:
"Gilbert thank you so much for the 5 star review. Ray works hard to help everyone with their insurance. We appreciate you."
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Yanelys Fonseca

October 23, 2025

5  out of  5
rating by Yanelys Fonseca
"El mejor seguro y más económico! Sausam es muy amable y tiene una excelente forma de trabajar con los clientes. Sin duda la recomiendo 100%!"
We responded:
"Sau works really hard to help everyone with their auto insurance. We appreciate the 5 star review. We appreciate you!"
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Janeva Lewis

October 23, 2025

5  out of  5
rating by Janeva Lewis
"Mr chris has helped me with any questions! Hes great at his job and is very understanding"
We responded:
"Janeva thank you for the review and kind comments. Glad we could help you with your auto and life insurance. We appreciate you!"
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Melissa Underwood Sowell

October 23, 2025

5  out of  5
rating by Melissa Underwood Sowell
"I have homeowners car and life insurance with State Farm and that is the best And only Insurance that I have ever had, they are great especially Jansen She is the best with helping you understand everything you need I couldn’t ask for a better person to help me with my insurance. Hope she’ll be there forever. Thank you State Farm and Jansen Gottbrath."
We responded:
"Melissa thank you so much for the 5 star review! Jansen works very hard to help everyone with their auto, home and life insurance. We appreciate you and your kind comments."
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Annette garner

October 22, 2025

5  out of  5
rating by Annette garner
"I appreciate all the agent did for me on the price, it was the best that I had got. And it really help me out alot"
We responded:
"Annette thank you so much for the 5 star review and kind words. Ray was happy to help you get the auto and renters insurance at a price that helped you out. We appreciate you."
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Steve House

October 22, 2025

5  out of  5
rating by Steve House
"Thank you Ray for all the help setting up my daughter and her car on the insurance. You made the process very easy for us."
We responded:
"Steve thank you so much for the 5 star review! Ray was happy he could help you all with the auto insurance. We appreciate you."
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Shawn Wells (Shaggy)

October 22, 2025

5  out of  5
rating by Shawn Wells (Shaggy)
"I will say this. I love my state farm rep. Ray always taking care of all my important insurance needs. Give them a call today and ask for Ray. Thanks for all your help and I look forward to our business 👍"
We responded:
"Ray works hard to take care of everyone, he truly cares about people. We appreciate your comments and 5 star review!"
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Randol Parra

October 21, 2025

5  out of  5
rating by Randol Parra
"Gracias State Farm por su acogida. Me siento satisfecho de haber encontrado la aseguradora correcta. Gran equipo Chris Bauer & Sausam."
We responded:
"Sausam gives great service as does our entire team. We greatly appreciate your five star review for your auto insurance needs. "
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Jennifer Mills

October 8, 2025

5  out of  5
rating by Jennifer Mills
"Very friendly and I appreciate the genuine desire to save me money."
We responded:
"Jennifer thank you for the kind remarks and 5 star review. Ray was happy he could help you with your auto and home insurance all while saving you money. "
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Karl Dial

October 8, 2025

5  out of  5
rating by Karl Dial
"Wonderful experience!"
We responded:
"Karl thank you for the 5 star review!! Jansen was happy she could help you with your auto and renters insurance! We appreciate you."
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Phillip F. Bressoud

October 2, 2025

5  out of  5
rating by Phillip F. Bressoud
"Office did a wonderful job of helping us transfer our homeowners and auto insurance to state farm saving us over $3000 a year."
We responded:
"Dr Bressoud, thank you so much for the 5 star review!! Jansen was so happy to help you on your auto and home insurance all while saving you a great deal of money! We appreciate you."
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Rosana Fernandez

September 26, 2025

5  out of  5
rating by Rosana Fernandez
"Totalmente satisfecha con la atencion que recibo por las agentes Sausa y Roselin realmente muy competentes y siempre dispuestas a ayudar, mis felicitaciones."
We responded:
"Rosana thank you so much for the 5 star Google review. Sausam was happy she could help you all with your auto insurance. "