State Farm® Insurance Agent Chris Bauer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cheryl Dunn
October 26, 2024
5
out of
5
rating by Cheryl Dunn
"Chris actually made having to get insurance pleasant. Very helpful and ready to help. Glad I switched to his agency."
We responded:
"Ms. Dunn thank you so much for the 5 star review!! We were happy to help you all with your auto and condo insurance. "
Lynn Hamilton
October 24, 2024
5
out of
5
rating by Lynn Hamilton
"So, buying insurance is painful because I hate spending money. But there's no doubt that it's necessary. Chris made it as pleasant as possible while navigating our quirky personalities with good humor. He's a great all-around guy."
We responded:
"Lynn thank you for your review! We were happy to help you with your home, rental, umbrella and auto insurance. You all were a ton of fun!!! "
Rosa Amelia Roibal Perez
October 19, 2024
5
out of
5
rating by Rosa Amelia Roibal Perez
"Una atención muy rápida y eficiente. La muchacha que me atendió, que es la que habla español, es muy atenta y amable además de muy profesional"
We responded:
"Rosa thank you so much for your 5 star review. Sausam was happy to help you with your auto insurance."
Sol Zambrano
October 17, 2024
5
out of
5
rating by Sol Zambrano
"Buenas tardes esta compañia me ha dado un seguro para mis vehículos con precios únicos en el mercado..la seriedad y celeridad de hacer las cosas en especial a la agente de seguros Sausan su atencion es excelente persona con mucha capacidad para manejar esta rama de seguros fue una de las cosas que me gusto y la responsabilidad a la hora de asegurar tu vehiculo recomendaría esta aseguradora sin duda alguna a cualquier persona gracias..."
We responded:
"Sol thank you so much for your 5 star review. Sausam was very happy that she could help you with your auto insurance and other insurance needs. "
Alexis Ojeda Oropesa
September 24, 2024
5
out of
5
rating by Alexis Ojeda Oropesa
"Buena atención y un excelente servicio"
We responded:
"Alexis thank you for your review. We were happy to help you with your auto insurance and supplemental health insurance."
Arturo Sanchez
September 5, 2024
5
out of
5
rating by Arturo Sanchez
"Muy complacido con su servicios y precios. Los mejores"
We responded:
"Arturo thank you for the review!! We are very happy we could help you with your auto and supplemental health insurance. Sausam works very hard to personally help everyone. "
Yisel Pupo
August 21, 2024
5
out of
5
rating by Yisel Pupo
"I'd like to express my gratitude to Sausam for her outstanding efforts in finding us rental property insurance. As a result, we are now members of the Bauer family. They provide excellent service, and I can confidently recommend them to others. 👏"
We responded:
"Yisel, thank you for the 5 star review but more importantly for your comments. Sausam works very hard to help all customers with their insurance such as your rental property. She cares about all of our policyholders."
Ginger Edwards
August 21, 2024
5
out of
5
rating by Ginger Edwards
"Very friendly! Very easy process! Saved me an amazing amount on Home Owners and Auto bundle. Highly recommend!"
We responded:
"Ginger thank you so much for the 5 star review. We were so happy we could save you so much money on your auto and home insurance. "
Frank Yoikel Castillo Ramirez
August 15, 2024
5
out of
5
rating by Frank Yoikel Castillo Ramirez
"Mi experiencia con State Farm ha sido genial..exelentes cuotas, exelente servicio..todo muy bien esplicado..dudas muy bien aclaradas...sin dudas d las mejores atenciones y cotisaciones q he recivido..muchas gracias por su ayuda y su tiempo"
We responded:
"Gracias a usted por elegirnos y formar parte de la familia de State Farm,un placer ayudarle a usted y a todo el que lo que necesite "
Juan Alberto Céspedes Zamora
August 14, 2024
5
out of
5
rating by Juan Alberto Céspedes Zamora
"Realmente quiciera,felicitar ha esta compañía de seguro,especificando el trabajo realizado por mi agente sausan,ya que es muy atenta,y ayuda a sus clientes capacitandolos,orientandonos para un mejor entendimiento y desarrollo con la poliza,y exorto a todos a que obtengan un seguro con esta compañia,muchas gracias oír el trabajo realizado."
We responded:
"Gracias a ti Juan por ser parte de nuestro equipo, estamos aqui para ayudarle a usted y a todo el que lo necesite."
yanelis Rojas Periche
August 2, 2024
5
out of
5
rating by yanelis Rojas Periche
"This place is amazing! Recommended 100%, Sausam and Tonya super nice ."
We responded:
"Thank you so very much for the 5 star review. We are happy Sausam and Tonya could help you with your home insurance!"
Yuri Escobar
July 26, 2024
5
out of
5
rating by Yuri Escobar
"Excelente atención y buen servicio al cliente, 100% recomendado"
We responded:
"Yuri, thank you so much for the 5 star review. We were happy to help you with your auto and home insurance. Gracias Yuri por su opinion de 5 Estrella .Estamos feliz de ayudarlo con su seguro de carro y casa."
Milagros Pino Ricano
July 19, 2024
5
out of
5
rating by Milagros Pino Ricano
"Thank you very much to agent Sausam for her attention and solving my problem"
We responded:
"Milagros, thank you so much for your review. Sausam does a great job helping Spanish and English speakers with their auto, home and life insurance!"
Amanda Beatriz Contreras Marquez
July 15, 2024
5
out of
5
rating by Amanda Beatriz Contreras Marquez
"Very kind and helpful, Spanish help."
We responded:
"Amanda we appreciate you!! Thank you for the review and we were glad Sausam could help you with your auto and life insurance. "
Maribel Suarez
July 12, 2024
5
out of
5
rating by Maribel Suarez
"Sausam was great! She got me a good deal and was very nice explaining stuff. Definitely recommend 👌"
We responded:
"Thank you so much for the 5 star review. Sausam enjoys helping people understand their auto insurance so they get the coverage they need. "
Ania Pino
July 11, 2024
5
out of
5
rating by Ania Pino
"I like the State Farm service I recommend it 100%"
We responded:
"Ania, thank you for the 5 star review!! Sausam and the rest of the team do a wonderful job taking care of people’s auto, fire and life insurance."
Maybis Morales
June 22, 2024
5
out of
5
rating by Maybis Morales
"Very satisfied with the customer service! Would definitely recommend this office to anyone looking for insurance!!!"
We responded:
"Thank you so much for the 5 star review! We try very hard to help everyone. "
Leudys Lobaina
June 4, 2024
5
out of
5
rating by Leudys Lobaina
"Great service ,Spanish help"
We responded:
"Thank you so much for the 5 star Google review! Sausam absolutely loves helping all of our Spanish speaking community members with their life and auto insurance. As she says “I like helping people”!"
Clara
May 24, 2024
5
out of
5
rating by Clara
"Chris and his staff are truly amazing! Love how there is someone in the office who speaks spanish!! Would 100% recommend this location!!!"
We responded:
"Clara, thank you so much for the 5 star review! Sausam loves helping people and helping them navigate it all in her native language. She is on a mission to help all Spanish speakers get a plan that works for them. "
Joel Serr
May 21, 2024
5
out of
5
rating by Joel Serr
"Excellent service and professional,I recommend Chris office."
We responded:
"Joel, thank you so very much for the 5 star review. It is our job to work hard for you. "
Ramon Serrano
May 21, 2024
5
out of
5
rating by Ramon Serrano
"Great custumer service,fast and helpful."
We responded:
"Ramon, we appreciate the 5 star review and we take great pride in our customer service. Sausam, Jansen and Tonya do amazing work."
Jeff Johnson
May 3, 2024
1
out of
5
rating by Jeff Johnson
"I was hit by another state farm insured driver & that agent never called me. Chris is my agent but everytime I emailed him he said he would just forward the info to the other agent. We'll I had to talk to claims adjusters & people that give estimates for state farm & they told me that my agent should've handled this. I had to send photos thru the app & also another website after I called the corporate number. Chris never told me to do so this or even walked me through the process. I had to do all the leg work on my own. I even had to go get the police report myself. My parents have another insurance company & their agent went & got their police report when someone hit them. I've had state farm for over 30yrs & I have never had this bad service before. My last agent retired & I guess Chris took his clients. I will be switching agents. I shouldn't have to jump thru hoops to get paid for a wreck that wasn't even my fault."
We responded:
"Jeff, I understand some of this frustration but you were hit by another State Farm customer that was drinking and driving. We did help you set up the claim through that persons insurance and not yours. Agents are not allowed access to other agents books of business therefore, we were needing the agent of records help. Moreover, that customer was not responding to his agent. This also added to the delay. I am sorry you feel this way."
Lachara Smith
April 11, 2024
5
out of
5
rating by Lachara Smith
"The lady I spoke with yesterday (04-10-2024)to set up my auto and life insurance was super nice , patient and explained everything in a way that was easy understand. I called a few minutes before closing I expected her to try to hurry to get everything processed before closing time but she didn’t all . We even shared a few stories about our children while waiting for everything to process . overall super friendly and professional 10/10 would definitely recommend! ( I wish I remembered her name i believe it started with a J but I could be wrong but I do know she has one little boy who is a mommas boy lol)"
We responded:
"Lachara, thank you so much for the 5 star review. Jansen was happy to help you with your auto and life insurance. More importantly she was happy to help you and your family. She is a very caring person and it shows in everything she does. Chris Bauer State Farm"
Charley Baugh
March 30, 2024
4
out of
5
rating by Charley Baugh
"Great prices on car insurance"
We responded:
"Charley, thank you for the review. We were happy to help with your car insurance. Chris Bauer State Farm"
Ava Cunningham
March 22, 2024
5
out of
5
rating by Ava Cunningham
"I came into the office to get car insurance and everyone was very welcoming and helpful!!"
We responded:
"Ava thank you so much for your kind comments. We were happy to help you with your auto and life insurance. Chris Bauer State Farm"