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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Baldwin

Stephanie Baldwin

September 4, 2025

5  out of  5
rating by Stephanie Baldwin
"Jansen has always been incredibly helpful when I reach out for any reason. I have referred many people to them due to their responsiveness and how they educate you on what your coverage is"
We responded:
"Stephanie thank you so much for your review. Jansen and Jordan do an outstanding job of answering all questions and making sure everyone understands their coverages."
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Alexey Padron

August 28, 2025

5  out of  5
rating by Alexey Padron
"Excelente respuesta, trato cordial y amable y para el final lo mejor ( precios competitivos para el mercado ) los valores de las pólizas son muy buenos"
We responded:
"Alexey thank you so much for the 5 star review!! We are happy we could help you with your autos and home insurance. "
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Rex Jorgensen

August 20, 2025

5  out of  5
rating by Rex Jorgensen
"Glad they will ensure Kias again. New rates saved me a hundred dollars from my last insurance company"
We responded:
"We try hard to save everyone money on their car insurance. We really appreciate you trusting us with your auto and renters insurance. "
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Timothy Overall

August 20, 2025

5  out of  5
rating by Timothy Overall
"Let me just say, after living in Belgium for the last three plus years, and readjusting to the USA has been a challenge. Mr. Derek Woodmore is the epitome of what Professionalism, and Customer Care is all about! He made the process of switching over to U.S. Automobile Insurance seamless! To the State Farm Team, thank you for having such great representation for your firm! I'd do business with Derek again for sure. Thank you!"
We responded:
"Thank you so much for the 5 star review. Derek takes great pride in helping everyone with their auto and renters insurance. He looks forward to his continued work as your motorcycles make their way over from Belgium. "
Profile photo of Mallory Alexander

Mallory Alexander

August 4, 2025

5  out of  5
rating by Mallory Alexander
"I was in need of car insurance and was referred to State Farm. I had the pleasure of working with Jensen who was both friendly and professional throughout the entire process. She provided me with a quote for both of my vehicles and helped me secure affordable coverage that fits my needs. What really stood out was how seamless and comfortable the experience was. Jensen made everything feel quick and easy. On top of that, I received a thank you card in the mail and a follow up phone call which was such a thoughtful touch 10/10, I highly recommend State Farm and a special thank you to Jensen for the outstanding service!"
We responded:
"Mallory thank you so much for the 5 star review. We are glad Jansen could help you with your auto insurance. She works very hard for all of her policyholders and goes the extra mile with her service. "
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Michelle

July 28, 2025

5  out of  5
rating by Michelle
"We have had the best customer service at this State Farm location! Chris Bauer.s staff was highly knowledgeable and helpful with all my needs. Jansen took the time to review my policy and let me know how I could save even more money!!!!! Highly recommend!!!!!"
We responded:
"Michelle, thank you so much for the kind words about our office and Jansen. She works hard to help everyone and we are glad she could help you have great coverage and save money on your home and auto insurance."
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Denise Baine

July 14, 2025

5  out of  5
rating by Denise Baine
"Derek made things so easy for me and didn’t make me silly at all for not understanding most things insurance. Not only did he help me save $70 every month switching my auto insurance but he also helped me on life insurance as well. Thank you."
We responded:
"Denise thank you so much for the 5 star review. Derek was happy he could help you with your auto and life insurance and save you money!! He works hard to take of everyone. "
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Rafa

July 8, 2025

5  out of  5
rating by Rafa
"El personal que labora en esta agencia es muy agradable, atento y muy profesionales en todo"
We responded:
"Thank you so much for your five star review. Sausam and Rosy work hard to take great care of our policyholders. They are very happy to help you with your auto insurance."
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Jordan Moore

July 8, 2025

5  out of  5
rating by Jordan Moore
"Derek got me the cheapest quote in the city ! He wasnt like most insurance people trying to clean out my bank account either, he took his time to get me any discounts he could and got me a price that I can afford!!! 10/10 I MOST DEFINITELY RECOMMEND YOU CHECK HIM OUT!!!"
We responded:
"Jordan we really appreciate your comments and 5 star review. Derek works hard to help everyone get the best auto, home and life insurance at the best price possible. We appreciate you!"
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cindy surber

June 26, 2025

5  out of  5
rating by cindy surber
"man Chris is the best, always there any day any time! i can email or call and i get a response immediately, good rates, the best customer service!! the absolute BEST!!!"
We responded:
"Thank you so much Mrs. Surber! We all try hard to provide great customer service and we are happy that we can help you with your auto insurance! "
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Janet Acton

June 25, 2025

5  out of  5
rating by Janet Acton
"Chris Bauer, has been my agent for several years....he has never failed to address my concerns....quality"
We responded:
"Ms. Acton we really appreciate you, your comments and the 5 star review. We are happy to help you with all your auto, home and life insurance questions."
Profile photo of Yaritza Dumas

Yaritza Dumas

June 20, 2025

5  out of  5
rating by Yaritza Dumas
"La mejor oficina para obtener su seguro de auto y renta,100%recomendado y excelente atención al cliente con Sausam y Roselyn."
We responded:
"Thank you so much for the 5 star review!! We are very happy that Sausam and Rosy could help you with your auto and renters insurance!!! We appreciate you!"
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Mary Ann Bond

June 20, 2025

5  out of  5
rating by Mary Ann Bond
"Derek was easy to work with and he was very detailed in his analysis of my insurance plan. I love working with someone like Derek who is local and easy to get a hold of when I have questions."
We responded:
"Thank you so much for the 5 star Google review! Derek works hard to help everyone get the best plan to fit their needs. We are happy that he could help you with your auto and home insurance."
Profile photo of Stephen Ferrell

Stephen Ferrell

June 17, 2025

5  out of  5
rating by Stephen Ferrell
"I recommend anyone looking for good honest insurance agents to do business with them. My insurance agent name was Derek he helped me get a great quote and made the process smooth. 5 star customer service Indeed. Thank you for everything..."
We responded:
"Thank you so much for the review and the 5 stars. Derek works hard to help everyone and we are very happy we could help you with your auto and home insurance."
Profile photo of Anthony Summers

Anthony Summers

June 17, 2025

5  out of  5
rating by Anthony Summers
"My wife and I recently dealt with Derek Woodmore. His knowledge, follow up, and professionalism were absolutely amazing! Derek found us the best policy with more coverage for less money. We are excited to be Derek’s client and will be referring others to him!"
We responded:
"Derek was very happy to help you and your wife with your homeowners and auto insurance. He takes great pride in his work and we appreciate your comments. Many thanks for the five star review!"
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Olivia Paulsen

June 13, 2025

5  out of  5
rating by Olivia Paulsen
"I had a great experience! The staff was friendly, knowledgeable, and took the time to explain everything clearly. They made the process of getting insurance simple and stress-free. I highly recommend Chris Bauer and his team!"
We responded:
"Thank you so much for the review! We are very happy that we made getting your auto insurance simple and stress free. We appreciate you!"
Profile photo of Heather Paulsen

Heather Paulsen

June 12, 2025

5  out of  5
rating by Heather Paulsen
"Chris and his staff are wonderful to work with. Someone is always able to answer my questions and are eager to help."
We responded:
"Olivia thank you so much for the 5 star review! We take great pride in our customer service and we are happy to help you with all your insurance needs."
Profile photo of Elizabet Verona

Elizabet Verona

June 12, 2025

5  out of  5
rating by Elizabet Verona
"Servicio de excelente calidad,lo super recomiendo"
We responded:
"Elizabeth thank you for the review! Sausam and Rosy were very happy to help you with your auto insurance and we are glad you had great customer service."
Profile photo of OLAISI Alfonso

OLAISI Alfonso

June 6, 2025

5  out of  5
rating by OLAISI Alfonso
"Excelente trato a los clientes"
We responded:
"Thank you so much for the 5 star Google review!! Sausam was very happy she could help you with your auto and home insurance as well as saving you money. We appreciate you!"
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Yamilka Sosa

June 5, 2025

5  out of  5
rating by Yamilka Sosa
"Excelente trato al cliente los recomiendo son los mejores ❤️"
We responded:
"Tamika thank you so much for the 5 star review. Sausam and Rosy work very hard to help all of our Spanish speaking policyholders. We appreciate you!"
Profile photo of Hope Summers

Hope Summers

June 4, 2025

5  out of  5
rating by Hope Summers
"I’ve worked with Chris Bauer State Farm for years now and I have really enjoyed my experience! They are incredibly helpful and efficient. I really like their new location on Frankfort Avenue. Would recommend!"
We responded:
"Thank you much for the 5 star review!! We were glad we could help you with your auto insurance and thank you for enjoying our new location on Frankfort Avenue "
Profile photo of Guillermo Pulido

Guillermo Pulido

June 4, 2025

5  out of  5
rating by Guillermo Pulido
"Jansen was really helpful and professional."
We responded:
"Guillermo thank you for the 5 star review. Jansen was very happy to help you with your auto and home insurance. She really works hard to take care of people. "
Profile photo of Tyresha Brown

Tyresha Brown

June 4, 2025

5  out of  5
rating by Tyresha Brown
"Highly recommend State Farm! I spoke with an agent named Derek he was very friendly and helpful. I couldn’t thank him enough for making sure he got me the best insurance coverage that was very affordable. Thank you all your the best!"
We responded:
"Thank you so much for the 5 star review! Derek works hard to help people get the right insurance. We are glad he could help you with your auto and renters insurance. We appreciate you. "
Profile photo of Vonda Woodmore

Vonda Woodmore

May 30, 2025

5  out of  5
rating by Vonda Woodmore
"Thank you Chris and Derek! The package you put together for us, saved us a considerable amount of money."
We responded:
"Mrs Woodmore, thank you so much for the review. Derek was happy to help you with your auto, home, umbrella and personal article policies. He loves to help people!"
Profile photo of Leslie Beasley

Leslie Beasley

May 29, 2025

5  out of  5
rating by Leslie Beasley
"Ray is always super helpful, and the new office on Frankfort Ave is awesome!"
We responded:
"Thank you so much Leslie. We are so happy Ray could help you with your insurance needs. We too are very pleased with our new location on Frankfort Avenue."