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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

D Sandman

September 14, 2023

5  out of  5 rating by D Sandman
"Tonya Bell was excellent. She helped me get my renters insurance fast and easy. I strongly recommend getting STATE Farm insurance if you're renting, because you never know when a disaster might happen."

Donald Kirbyik.

August 18, 2023

5  out of  5 rating by Donald Kirbyik.
"I have known Chris Bauer since high school he’s a class act and runs his business the same, I would highly recommend Chris Bauer State Farm if you are in the market for insurance or looking for something new, give them a chance."

Kaylee Ortiz

August 18, 2023

5  out of  5 rating by Kaylee Ortiz
"Chris Bauer State Farm is by far the best that I have ever dealt with! Chris makes the process of getting insurance easy, and takes the time to explain the different options available. There are always individuals available to help and answer questions as needed, too. I will be sticking with them for a long, long time, as I got the best quote with them with the best coverage. 10/10 experience!"

Grant Martin

July 28, 2023

5  out of  5 rating by Grant Martin
"Just transitioned to State Farm with Chris Bauer and team, and the process was easy and saved us money on better coverage. He and his staff are very friendly and eager to help understand options."

Lauren Miller

July 27, 2023

5  out of  5 rating by Lauren Miller
"Mr. Bauer is always helpful and effective. He provides prompt responses to every inquiry. I highly suggest Mr. Bauer!"

Dillon Miller

July 27, 2023

5  out of  5 rating by Dillon Miller
"Mr. Bauer has done an extraordinary amount of work in securing policies for my family. Thanks to him, we have solid Auto, Boat, Camper, Personal Article, and Personal Liability insurance. I would highly recommend him to anyone who wants to make sure their insurance is secure and done the right way."

Paula Donahue

July 23, 2023

5  out of  5 rating by Paula Donahue
"I highly recommend Chris Bauer to anyone looking for insurance! He will do whatever he can to meet your family’s needs. He made a trip to Bowling Green for us and explained all of our options in great detail. He goes out of his way to be helpful and has found us the perfect plan for our family. He’s the best!"

Rachel Webb

July 19, 2023

5  out of  5 rating by Rachel Webb
"When we had questions about our new policy, Chris's team was right there. Great customer service."

Mallory Briggs

July 19, 2023

5  out of  5 rating by Mallory Briggs
"Cannot recommend Chris Bauer with State Farm enough! I have never experienced such a hands on insurance agent. He is with you every step of the way to get the best deals for your needs. He checked in on our family after storms took out the power in majority of central KY for days. Very responsive and we can always count on him for a hand written card in the mail for birthdays and holidays :)"


May 18, 2023

5  out of  5 rating by allsmyles1606
"State Farm has been covering my home and car insurance for the past several years with great service provided. I have recently added another policy with assistance from Jansen whom was very helpful. All of my questions/concerns were answered leaving me confident about the additional policy that was added."

Stephanie Baldwin

May 17, 2023

5  out of  5 rating by Stephanie Baldwin
"Jansen and Jordan have always been incredibly helpful when I reach out for any reason. I have referred many people to them due to their responsiveness and how they educate you on what your coverage is"
Profile photo of 2tone


April 11, 2023

5  out of  5 rating by 2tone
"I really enjoy State Farm & it's service! I just had my car towed to an auto shop because the starter went out. The tow truck was there in less than 15 minutes & had the vehicle en route in about 5 minutes👌🏼 I also noticed he took pictures of the car from different angles. I think that was so he is not responsible for any damages that may appear, which I think is very smart & I really like that he did that, so if any damages did appear we can rule the tow truck service out! A+ for all parties involved! I was just really pleased with how everything went. & how easy it was for the tow service. I didn't even have to talk to anyone it's all done through the app & extremely easy. Thank you again State Farm!"

Blake Lawler

April 5, 2023

5  out of  5 rating by Blake Lawler
"State Farm is always treat me with Grace hospitality, they are the best in the game. #WE .ARE. STATE. FARM."

Yenislet Perera Yribar

March 6, 2023

5  out of  5 rating by Yenislet Perera Yribar
"(Translated by Google) Very good insurance company They have helped me especially a lot and their staff is exemplary (Original) Muy buena compañía de seguro A mi en especial me han ayudado muchísimo y su personal es ejemplar"

Troy Frazier

February 2, 2023

5  out of  5 rating by Troy Frazier
"Great Friendly and professional service's. Tonya Bell goes above and beyond to provide you with information and getting you the right coverage at a reasonable rate. Thank You"

Andrew Gottbrath

January 31, 2023

5  out of  5 rating by Andrew Gottbrath
"This agency has helped me with auto, home, and life insurance. Definitely recommend!"

Shana Viars

January 6, 2023

2  out of  5 rating by Shana Viars
"I have been a customer for over a year, and was overcharged by almost $100 this morning. When I called, even jassen had to call billing to find out why. When she called me back, I told her that State Farm did not have the permission to take the extra moneys out and return it. Nope! They say they can’t. Even Chris tried finding where I had been notified for the charges, and he couldn’t. So no they aren’t knowledge with what they are doing, nor do they know about their policies. They lost a customer today!"

Ellie Mullins

November 15, 2022

5  out of  5 rating by Ellie Mullins
"Great service and very friendly staff that were extremely easy to work with. Chloe Peterson was so nice to me and made me experience at State Farm one to remember forever. I will be back!"

Austin Wright

November 13, 2022

5  out of  5 rating by Austin Wright
"Chris Bauer and team were extremely easy to work with and truly helped us through the process. With this being my wife and I's first time purchasing insurance on our own, they were very helpful. They were responsive to any questions we had and worked well with us through this process. We are very appreciative and would recommend them to anyone!"

Chloe Peterson

November 10, 2022

5  out of  5 rating by Chloe Peterson
"Chris Bauer and his team have helped me tremendously with my car insurance! Being so young can be very intimidating when you start doing things on your own for the first time, but they made me feel welcome and more comfortable. They answered all my questions and everyone in the office was so kind. They really do want to help! I have recommended Chris Bauer State Farm to my friends and family as well! Easy 5 stars any day!"

Sediqullah Sobhani

November 10, 2022

5  out of  5 rating by Sediqullah Sobhani
"All worker here like family members they are very kind people you think your working here like your own place very nice people I recommend everyone to get car insurance life insurance such as nice place. I appreciate from Chris Bauer and her team they are very good people."

Jacob Ellis-Reeves

November 10, 2022

5  out of  5 rating by Jacob Ellis-Reeves
"Great service and nice staff; they helped me with auto and life insurance!"

Mimi Honaker

September 20, 2022

5  out of  5 rating by Mimi Honaker
"The ladies up front were super helpful and friendly! They offered me a water and were overall nice people."

christopher dorris

September 19, 2022

1  out of  5 rating by christopher dorris
"Completely, and without reservation, horribly disappointing. There are no words for what they have done to me."


August 24, 2022

5  out of  5 rating by C M
"Chris was so friendly, knowledgeable, and helpful when I was searching for better coverage and better pricing on my home and auto insurance! He made sure that I understood where I should have additional coverage but also pointed out areas where I could save money in a responsible way too! I very much appreciated the time and care he took while helping me select coverages. Chris provided, by far, the best experience I’ve had when shopping for insurance!"